GEMIK has a deep commitment to delivering value for its customers. As such, our customer support program is designed to offer you the expertise and the responsiveness you need to successfully operate our products. This extends from operational support all the way to our personalized resolution of technical issues that might arise. GEMIK customers have access to knowledgeable support professionals via telephone or email, guaranteed response times, patches and product upgrades.

In the world of mobile service monitoring, there is little margin for error and that’s why we are always glad to assist our customers!

Phone: +43 681 2036 2400. A qualified technician is on stand-by!

E-Mail: Submit your request via e-mail. We will look into it asap!

Skype: Send us a message on Skype. Our user is “”.

Skype Call Skype Chat

Submit a trouble ticket (for existing customers):

Trouble Ticketing Service

Find further contact options